Team Manager – Digital Marketing

.Manage day-to-day operations of Digital Marketing resources, including work schedules and time-off requests

.Monitor and evaluate team and individual performance against KPIs, addressing staff issues, conflicts, and attrition risks

.Conduct performance reviews, provide feedback, and identify growth and training opportunities for team members

.Coordinate with GCoE resources to ensure accurate completion of work per SLAs and guidelines

.Provide regular status updates and reports to leadership

.Ensure team cohesion and alignment with global Digital Marketing objectives and values

.Maintain updated knowledge of digital marketing processes, workflows, SLAs, brand guidelines, and best practices

.Support onboarding, skill development, and team utilization

.Escalate foreseeable attrition risks and handle staffing conflicts

.Mentor team members and manage projects/resources effectively