Job Description
Job Responsibilities:
- Facilitate direct sales by instructing team members to inform existing Vendors about new arrivals
in the company and encouraging them to make sales
- Inform vendors about all services in the company, their uses and benefits
- Take orders made by vendors and ensure that they are successfully delivered to them in due time
- Take the report of vendors follow up from the team.
- Ensure proper documentation in the information system in due time and check through them for
accuracy
- Interact closely with other team members in the course of work to ensure that everyone is
carried along and updated on work progress in order to achieve maximum results
- Ensure that vendors are treated cordially and are held in high esteem in order to make them
patronize the company continuously
- Create good relationship with team members and motivate them to put in their best to work in
order to achieve maximum results
- Evaluate sales records periodically to make balances and ensure that sales figures tally with
number of goods sold
- Coach team members on the best ways to carry out their duties by transferring expert knowledge
to them to boost their skills
Requirements
Requirements Qualities Knowledge, Skills, and Abilities for the Telesales
Team Leader Position
Telesales team leaders need to have the following attributes to be effective on the job:
- Exhibit good marketing skills to make high sales
- Excellent presentation skills to convince vendors about new services
- Good motivational skills to bring out the best in team members
- Good managerial skills to lead the team successfully
- Ability to make good sales decision
