Job Summary:
The Sales Team Leader is responsible for overseeing the sales team, developing strategic sales plans, and driving revenue growth for the hospital's services and products. This role requires a dynamic individual with excellent leadership, communication, and strategic planning skills, who can effectively manage and motivate the sales team to achieve sales targets and deliver exceptional customer service.
Key Responsibilities:
- Leadership and Team Management:
- Lead, manage, and motivate the sales team to achieve and exceed sales targets.
- Conduct regular team meetings to review performance, provide feedback, and strategize for future sales activities.
- Foster a collaborative and positive team environment, encouraging professional development and continuous learning.
- Sales Strategy and Planning:
- Develop and implement effective sales strategies and plans to drive revenue growth.
- Analyze market trends, competitor activities, and customer needs to identify opportunities for sales growth.
- Set clear sales targets and KPIs for the team, ensuring alignment with the hospital's overall goals and objectives.
- Customer Relationship Management:
- Build and maintain strong relationships with key customers, stakeholders, and partners.
- Ensure high levels of customer satisfaction through effective communication and problem-solving.
- Address customer inquiries, complaints, and feedback promptly and professionally.
- Reporting and Analysis:
- Monitor and analyze sales performance, providing regular reports to senior management.
- Use data and insights to make informed decisions and optimize sales strategies.
- Track and report on sales metrics, such as sales volume, conversion rates, and customer acquisition costs.
- Training and Development:
- Identify training needs and opportunities for the sales team, providing coaching and mentoring as needed.
- Organize and facilitate training sessions to enhance the team's product knowledge and sales skills.
- Keep the team updated on new products, services, and industry developments.
Qualifications:
- Bachelor's degree in Business, Marketing, Healthcare Management, or a related field. Master's degree preferred.
- Proven experience in a sales leadership role, preferably within the healthcare industry.
- Strong understanding of healthcare services, products, and market dynamics.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, develop strategies, and drive results.
- Proficiency in CRM software and Microsoft Office Suite.
Skills and Competencies:
- Strategic thinking and problem-solving abilities.
- Strong organizational and time-management skills.
- Ability to work under pressure and meet deadlines.
- High level of customer focus and service orientation.
- Adaptability and flexibility in a fast-paced environment.
Location -West Delhi (Paschim Vihar)
Job type - Full time
Salary - 35k to 40k
WhatsApp - 9354998586
Thanks & Regards
HR Team
Eye mantra Hospital
