Team Leader Operations

Foundever

Mumbai

1-5 Years

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Posted 2 days ago
Over 50 applicants

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Job Description

1. Team Leader (Voice Process) No. of requirements : 1

Education : HSC /Grad

Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Inbound)

Need on papers as Team Leader

Background : BPO Experience

Shift Window : 24*7 Shift However majority of the shifts would be from 19:30pm to 11:30am

Weekoff : Any 2 Rotational off)

Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills

Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

Notice Period : Minimum 15 days or immediate

More Info

Job Type:

Permanent Job, Jobs for Women

Industry:

Customer Service

Role:

Team Leader

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

About Company

Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Go further with Foundever™ Are you ready to move your career forward At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Vision: Create Your Best Moments

Job ID: 109147389

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