About CallHippo
CallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of
50+ advanced features. The company has a strong global presence, with footprints in
80+ countries.
To know more: https://callhippo.com/
Responsibilities
- Lead and mentor the Inbound Sales team to achieve daily response, pipeline, and conversion targets.
- Manage and optimize handling of high-intent inbound leads from calls, chats, emails, and web inquiries.
- Ensure effective use of CRM (HubSpot) for lead tracking, pipeline management, data hygiene, and reporting.
- Oversee lead qualification, need analysis, and solution mapping before assigning opportunities to Sales Executives.
- Guide the team in delivering consultative product demos, follow-ups, and conversion-focused communication.
- Monitor response time, lead quality, and customer experience metrics to maximize conversion rates.
- Collaborate with Marketing to improve campaign quality, lead scoring, and inbound funnel performance.
- Build strong relationships with prospective customers and identify upsell or cross-sell opportunities.
- Ensure timely meeting/demo scheduling and smooth handover to the closing sales team.
- Track KPIs, dashboards, and performance metrics, and share regular insights with the Sales Manager.
- Create training modules, coaching plans, and performance reviews to continuously enhance team capability.
Perks of Working with Us!
- 5-day Workweek
- Uncapped Performance-Based Incentives
- Reward & Recognition Programs
- Annual Company Retreats
- Employee Referral Rewards
