Team Lead
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We are looking for an experienced and dynamic Team Leader for banking Process to manage and drive performance of a team handling support operations.
The TL will be responsible for achieving KPIs, driving team engagement, improving customer satisfaction, and ensuring process compliance.
Key Responsibilities:
Mandatory Skills:
Job ID: 152384793
Skills:
Mentoring and coaching, Critical Thinking, Project management, Knowledge of the study abroad application process, Strategic Planning, Problem-solving, Client Management
Skills:
google sheets , Excel, sales team lead, Revenue Generation, customer immigration, sales closures, B2C, sales dashboards, coaching, sales funnel optimization, Crm Systems
Skills:
SLA, KPI Management, NPS, Coaching, FCR, CSAT, Performance Management, Mentoring, AHT
Skills:
Ms Excel, Problem Solving, Data Performance Tracking, Stakeholder Coordination, Partnership Management, Growth Strategy
Skills:
Amazon ERP Systems, Lean Techniques, Project Management, Process Improvement, Performance Management
