Team Lead - Sales
Location: Delhi NCR
Work Mode: Work From Office
About TerraTern
TerraTern is one of the fastest-growing Global Talent Mobility Solutions, dedicated to guiding clients through seamless relocation journeys. We offer personalized visa assistance, job search support, and comprehensive resources to empower individuals pursuing opportunities abroad. Our commitment to client satisfaction and transparency ensures a smooth, reliable experience at every step of the immigration process.
Role Overview
The Sales Team Lead will be responsible for managing the complete Team and developing a high-performing B2C sales team. The role will involve driving revenue, managing sales performance, coaching team members, and ensuring a smooth customer journey across TerraTern's global mobility, immigration, and study-abroad services.
Required Qualifications And Experience
- 5–7 years of experience in sales, business development, or inside sales.
- Experience in EdTech, study abroad, immigration, education, or other consultative B2C services.
- Minimum 4 years of experience managing a sales team.
- Proven experience in achieving revenue and conversion targets.
- Strong hands-on experience in team handling, coaching, and performance management.
- Experience using CRM systems, Excel/Google Sheets, and sales dashboards.
- Excellent communication, negotiation, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced, target-driven startup environment.
- Willingness to travel to other branch offices.
- Age below 28 years & Engineering background preferred.
Key Responsibilities
- Lead and manage a team of Business Development Executives and Sales Consultants.
- Set daily, weekly, and monthly sales targets and ensure consistent achievement.
- Monitor sales funnels, lead allocation, follow-ups, conversions, revenue, and collections.
- Conduct regular team huddles, performance reviews, call audits, and one-on-one coaching sessions.
- Train the team on consultative selling, product knowledge, objection handling, negotiation, and closures.
- Ensure proper follow-up with prospective clients and maintain strong customer relationships.
- Track team performance through CRM, MIS reports, dashboards, and sales analytics.
- Maintain CRM hygiene and ensure accurate and timely updates of all leads and customer interactions.
- Identify performance gaps and implement action plans to improve productivity and conversion.
- Coordinate with Marketing, Operations, Counselling, and Customer Success teams for smooth lead-to-sale execution.
- Handle customer and team escalations professionally and ensure timely resolution.
- Support recruitment, onboarding, and development of new sales team members.
- Stay updated on market trends, competitor activities, and developments in the immigration and international education sector.
Why Join TerraTern
This is an opportunity to lead and scale a strategic branch within a growing global mobility and international education services organization. The role offers significant ownership across revenue, P&L, people, sales, customer experience, and branch development.
Skills: sales,closures,coaching,followup,b2c,crm,revenue generation,customer,immigration,sales funnel optimization,sales teamlead
