Team Lead

Key Responsibilities:

• Lead, mentor, and manage a team to achieve set targets and KPIs
• Monitor team performance and provide feedback and coaching
• Handle escalations and resolve issues promptly
• Conduct team meetings and training sessions to improve skills and knowledge
• Collaborate with other departments to ensure smooth workflow
• Prepare reports on team performance and share insights with management
• Maintain a positive work environment and promote team engagement

Candidate Profile:

• 1 to 6 years of relevant experience with proven leadership skills
• Strong communication and interpersonal skills
• Ability to motivate and manage a diverse team
• Problem-solving attitude and decision-making ability
• Comfortable working in a target-driven environment
• Good organizational and time management skills