About the Company
As the world's leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com
Position Summary
As a Team Lead in the Editorial team, you are expected to manage the team's performance working with key stakeholders, supervise team members, provide feedback, work with other production teams to create subtitles and deliver error free files, on time to the client.
The Editorial team owns creation and delivery of English subtitles, subtitling for the deaf and hard of hearing, scripts, and Audio Description for the blind.
Outcomes and Accomplishments
As a Team Lead, you will be:
- Responsible for the team's capacity, output, and quality of subtitles/scripts.
- Responsible for ensuring all editors meet quality and productivity targets to maintain Deluxe's high-quality standard.
- Responsible for escalating potential delays or challenges as soon as they are identified, to avoid a missed delivery to client.
- Responsible for working on Editorial's monthly Internal Metrics Report daily.
- Responsible for successful implementation and utilization of all tools/software related features that affect the editor's process and continuously working on improvements.
- Responsible for timely replies to queries as needed.
- Responsible for succession planning, coaching team members to grow in their roles and expand their skills.
- Responsible for driving HR processes and policies within the team and backing the managers as needed on certain team responsibilities.
- Responsible for the team's morale, attrition, development, coaching, and working with team members to clearly communicate their performance, feedback if any, and development areas.
What You Bring:
- Clear & precise verbal and written communication skills with the ability to also caption or subtitle English content if needed.
- Good analytical skills and strategic thinking
- Good people management skills
- Broad cultural knowledge and wide range of interests
- Team player, detail-oriented, ability to multi-task and work under tight deadlines
- Technically proficient in Microsoft Office, including Word, Excel, Outlook, PowerPoint
- Background in media, post-production, localization, advertising
**Candidates should be flexible to work in Night Shift (9PM to 6AM) and ready to work from our office location (Bellandur, Bangalore)**