Team Lead ( BM / SM )

Position: Business Manager / Sales Manager

Department: NoBroker Interiors

Location: Bangalore / Pune

Experience: 510 years (Preferred in Interior Design, Home Renovation, Real Estate, or Similar Domains)Role Overview

The Business Manager for NoBroker Interiors will be responsible for driving business growth, managing project pipelines, ensuring operational efficiency, and leading customer-focused initiatives. This role requires strong leadership, analytical skills, and experience in managing teams, vendors, and end-to-end interior projects.Key Responsibilities

1. Business Growth & Revenue Management

Achieve monthly and quarterly revenue targets for interior projects.

Develop and execute strategies to increase customer acquisition and project conversion.

Monitor sales funnel and improve lead-to-sale efficiency.

Identify new business opportunities and strategic partnerships.

2. Client Management

Oversee customer interactions and ensure exceptional client experience from enquiry to project completion.

Resolve escalations and ensure customer satisfaction (CSAT & NPS targets).

Conduct regular client reviews to track progress and address challenges.

3. Operations & Project Coordination

Oversee project timelines, quality checks, and delivery commitments.

Coordinate with designers, project managers, vendors, and contractors.

Ensure efficient workflow and adherence to SOPs.

Mitigate project risks and ensure timely handover.

4. Vendor & Designer Management

Manage contractor, vendor, and supplier relationships.

Oversee designer performance, productivity, and adherence to guidelines.

Negotiate pricing, timelines, and service quality with partners.

5. Team Leadership

Lead a team of sales managers, designers, and operations staff.

Train, mentor, and support team members to achieve targets.

Conduct performance evaluations and set clear KPIs.

6. Reporting & Analytics

Maintain dashboards, MIS reports, and business insights.

Track performance metrics: revenue, conversion, AOV, lead quality, and project timelines.

Provide business forecasts and actionable insights to leadership.

Key Skills & Competencies

Strong business acumen & revenue-driven mindset.

Excellent communication and negotiation skills.

Team management and leadership capabilities.

Project management experience in interiors or similar domain.

Customer-first approach with strong problem-solving skills.

Ability to work in a fast-paced, dynamic environment.

Qualification

Bachelor's degree in Business, Architecture, Interior Design, or related field.

MBA preferred but not mandatory.

Prior experience in interiors, real estate, or home services is an advantage.

Why Join NoBroker Interiors

Opportunity to work with India's leading prop-tech & home services platform.

Fast-paced growth environment.

Exposure to end-to-end home interior project management and innovation.