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Job Description

Description

JD for Team Lead:

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun

Summary

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables

  • Daily Management of shift from Learning perspective:
  • Direct IB and OB functions
  • Understand SJIs and follow SOP.
  • Monitoring and mentoring of associates on productivity, quality and safety.
  • Monitor PS queues, and raise Andon in case of any issues
  • Conduct a 4M and 5S audit for the respective work stations on a daily basis

Basic Qualifications

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications

Preferred Qualifications

  • 1+ years of manufacturing or customer-facing environment experience

More Info

Job Type:
Industry:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1." What do we mean That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Job ID: 106993847

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