We're Hiring!Team Lead AI Engineering (LLM Systems & Applied NLP)
Location: Chennai (Hybrid)
Experience: 7+ years
Why Join Allsec.AI
At Allsec.AI, you'll work on cutting-edge AI solutions that combine advanced language models with real-world human communication. Our Chennai-based team builds globally deployed products while fostering strong local innovation. We value learning, rapid iteration, ownership, and impact, giving you the opportunity to lead meaningful AI initiatives at scale.
Role Overview
We are looking for a Team Lead AI Engineering to drive the design, development, and deployment of AI-powered call center solutions. This role requires deep expertise in LLMs, NLP, and speech technologies, along with strong leadership skills to guide a cross-functional engineering team.
You will play a critical role in translating real-world agent feedback into robust, scalable AI systems while enabling rapid customization for enterprise clients.
Key Responsibilities
- Lead and mentor a cross-functional AI engineering team building AI-driven call center solutions
- Oversee deployment, optimization, and tuning of Speech-to-Text (STT), Text-to-Speech (TTS), and LLM models
- Translate feedback from expert call agents into actionable model and prompt-tuning strategies
- Design and manage prompt engineering, RAG/CAG integrations, and LLM-driven action workflows
- Enable rapid customization of models for new enterprise customers and varied data environments
- Architect reliable, scalable, and cost-efficient AI systems for production use
- Optimize model performance and operational costs across cloud deployments
What You'll Enable the Team to Do
- Work deeply with speech recognition and synthesis models
- Analyze qualitative and quantitative feedback from domain experts
- Design, test, and refine prompts for LLM performance tuning
- Build production-grade, scalable workhorse AI models
- Optimize inference, orchestration, and infrastructure costs
- Integrate LLMs with Retrieval-Augmented Generation (RAG) and Context-Augmented Generation (CAG) systems
- Build custom action workflows connected to enterprise data systems
- Rapidly adapt solutions to customer-specific use cases, datasets, and compliance needs
Required Skills & Qualifications
- Strong hands-on experience with NLP, LLMs, and generative AI (GPT, Claude, Mistral, etc.)
- 7+ years of experience in AI/ML engineering, with team leadership or mentoring experience
- Deep understanding of speech technologies, NLP pipelines, and modern generative AI stacks
- Strong systems architecture and cloud deployment experience (AWS, GCP, or equivalent)
- Experience with vector databases, Lang Chain, and LLM orchestration frameworks
- Exposure to working with distributed teams across time zones
- Ability to thrive in a fast-paced, iterative product environment
How to Apply
Interested candidates are encouraged to share their updated resume at: [Confidential Information]
