Team Assistant

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

Roles & Responsibilities:

• Performing AML investigations cases, managing inventory and escalating matters as required.
• Monitoring transactions/customers and reporting suspicious activity to the regulators.
• Management of internal and external SLAs for alerts without any miss. Tracking the same using various internal tools and creating controls for adherence.
• Implementing regulatory notifications/circulars and ensuring that business activities are aligned to American Express Company compliance program and local regulations in local market
• Provide regular updates to various committees within AEBC
  
  Qualifications, Skills and Experience:
  
  . Minimum 3 years of experience with good academic qualifications.
  . Experience in AML compliance or legal domain would be an added advantage.
  . Working knowledge of RBI KYC/AML regulations
  . Handled regulatory compliance role in large banks or payment operators
  . Excellent verbal or written communications skills
  . Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, to ensure effective documentation and reporting.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.