Location-Noida/Gurgaon
Exp-10-15 yrs
Skill-EUC _ Portfolio Manager
Responsibilities
- Good understanding of ITIL processes
- Able to handle Major Incident management
- Handle team of more than 50 plus associates
- Customer Management
- Good English communication skills both written and verbal
- Exp in creating new solutions and proposals for customers in EUC domain
- Hands on experience in Scripting tools like Python, PowerShell etc
- Good-to-Have
- Understanding of customer SLA and KPI
- Understanding of application packaging and imaging
- Good knowledge and experience of EUC tools like SCCM, Intune, O365 etc.
- Good understanding of ITIL processes
- Able to handle Major Incident management
- Good English communication skills both written and verbal
- Understanding of customer SLA and KPI
- Understanding of application packaging and imaging
