Location-Noida/Gurgaon
EXP-10 to 15 Yrs
Skill-EUC _ Portfolio Manager
Responsibilities
- Good understanding of ITIL processes
- Able to handle Major Incident management
- Handle team of more than 50 plus associates
- Customer Management
- Good English communication skills both written and verbal
- Exp in creating new solutions and proposals for customers in EUC domain
- Hands on experience in Scripting tools like Python, PowerShell etc.
- Good-to-Have
- Understanding of customer SLA and KPI
- Understanding of application packaging and imaging