Description
We are seeking a motivated and enthusiastic Tale Caller to join our team in India. The ideal candidate will have 0-5 years of experience in customer service or sales, and will be responsible for engaging with customers, addressing their queries, and promoting our products and services.
Responsibilities
- Engage with customers through calls to understand their needs and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Respond to customer inquiries in a timely and effective manner.
- Identify potential sales opportunities and upsell products or services as necessary.
- Collaborate with team members to improve customer service processes and outcomes.
Skills and Qualifications
- Excellent verbal communication skills in English and local languages.
- Strong listening skills and the ability to empathize with customers.
- Proficient in using computer systems and software for data entry and customer management.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic understanding of sales principles and customer service best practices.
