Identity & Access Management (IAM): Implement, manage, and optimize Identity Governance solutions using SailPoint IIQ and SailPoint IdentityNow (IDN) to streamline access provisioning and de-provisioning across various enterprise systems.
SailPoint IIQ/IDN Implementation: Assist in the deployment, configuration, and ongoing maintenance of SailPoint IIQ and IdentityNow solutions. Collaborate with stakeholders to customize the solutions according to business needs.
Access Certifications & Reviews: Lead access certification campaigns, user access reviews, and remediation processes, ensuring compliance with internal and external security policies and standards.
Access Control & Segregation of Duties (SoD): Design and manage role-based access controls (RBAC) and Segregation of Duties (SoD) policies to ensure proper access controls across systems and applications.
Identity Lifecycle Management: Oversee the lifecycle of user identities, including provisioning, de-provisioning, and role assignments. Ensure timely and secure access rights adjustments based on changing business requirements.
Audit and Compliance: Ensure compliance with regulatory and security policies related to identity management. Support periodic audits and assessments to maintain a secure identity management framework.
User Support & Troubleshooting: Provide second-line support for identity-related issues, troubleshooting and resolving access-related problems in a timely manner.
Risk & Security Management: Monitor and report on identity management activities, ensuring that potential security risks related to identity access are mitigated. Work closely with the security team to address and resolve vulnerabilities.
Process Improvement: Continuously assess and improve identity management processes, tools, and technologies to enhance security, efficiency, and compliance.
Documentation & Reporting: Maintain accurate documentation of identity management procedures, configurations, and user access policies. Provide reports on key metrics such as access certifications, incidents, and audit findings.
Training & Awareness: Educate end-users and stakeholders on identity management best practices, policies, and procedures. Train junior staff members and provide guidance on identity governance and management tools.
Qualifications and Experience:
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
3-5 years of experience in Identity Governance and Administration (IGA) with a focus on SailPoint IIQ and IdentityNow (IDN).
Hands-on experience with SailPoint IIQ and SailPoint IdentityNow implementations, configurations, and customizations.
Strong understanding of Identity and Access Management (IAM) concepts, including Role-Based Access Control (RBAC), Access Certifications, Segregation of Duties (SoD), and user lifecycle management.
Experience in IAM tools (SailPoint, Okta, CyberArk, etc.) and access management frameworks.
Familiarity with security standards and regulatory requirements, including GDPR, SOX, and ISO 27001.
Strong knowledge of cloud-based identity management solutions and integration with SaaS applications.
Experience with IAM governance processes and audit support.
Skills and Competencies:
Technical Expertise: Proficiency in SailPoint IIQ, IdentityNow, and related IAM tools, as well as identity governance processes.
Analytical Skills: Strong problem-solving skills to troubleshoot identity management issues and analyze access-related risks.
Security Focus: Understanding of identity-related security challenges and an ability to proactively address potential threats and vulnerabilities.
Communication Skills: Ability to communicate effectively with both technical and non-technical stakeholders, providing clear reports and documentation.
Collaboration: Strong interpersonal skills and ability to collaborate with cross-functional teams, including IT, security, and business units.
Time Management: Ability to manage multiple projects and tasks simultaneously, delivering results within deadlines.
Process Improvement: Focus on continuous improvement in IAM processes, security measures, and user experience.
Preferred Experience:
SailPoint Certified IdentityNow Engineer or SailPoint IIQ certified professional is a plus.
Experience working with cloud identity management platforms and integrating with cloud applications.
Knowledge of RBAC, SoD, IAM policies, and best practices.
Familiarity with ITIL or other IT service management frameworks.
Experience in a managed services environment or supporting large-scale enterprises.
