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System Support Engineer

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  • Posted 25 days ago
  • Over 100 applicants
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Job Description

  • Debug and troubleshoot Node.js backend applications using console logs and monitoring tools.
  • Manage and establish secure connections between Node.js applications and GCP using service accounts, SSH, and shell scripting.
  • Work with various GCP resources, including App Engine, Datastore, Cloud Scheduler, BigQuery, and Secret Manager.
  • Monitor and analyze GCP notifications for hosted applications, identifying and resolving issues proactively.
  • Investigate InfoSec vulnerability alerts and leverage GCP Security Command Center for security analysis.
  • Ensure application security by working with tools such as Wiz and Snyk to detect and remediate vulnerabilities.
  • Understand and support CircleCI pipelines for continuous integration and deployment.
  • Work with the NEO platform, including token generation, subscription management, and replaying events.
  • Qualifications
  • Experience: 4+ years of experience in Level 2 or Level 3 technical support, with a strong focus on Workday.
  • Experience in Node.js application development and debugging.
  • Hands-on experience with GCP services, including authentication and resource management.
  • Strong knowledge of CI/CD pipelines, especially CircleCI.
  • Familiarity with security tools such as Wiz, Snyk, and GCP Security Command Center.
  • Ability to analyze and respond to cloud security alerts and notifications.
  • Soft Skills:
  • Excellent problem-solving skills with the ability to analyze and resolve complex issues.
  • Strong communication skills to interact effectively with technical teams and business users.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong documentation skills to ensure knowledge sharing and process standardization.

More Info

Job Type:
Role:
Employment Type:
Open to candidates from:
Indian

About Company

We are trusted digital product engineering partner, enabling organizations to embrace the digital revolution and stay ahead of the competition. With our deep industry knowledge, agile methodologies, and a relentless pursuit of excellence, we collaborate with businesses to engineer digital solutions that drive operational efficiency, enrich customer experiences, and unleash growth potential.

Job ID: 119028285