System Administrator

Responsibilities:

• Must have basic knowledge of Microsoft Azure and Office 365
• Install/configure software, Antivirus, and hardware
• Laptop preparation for end users
• Hands-on experience with different operating systems like Windows, Linux, and Mac
• Expertise in administering Linux servers in a virtualized environment (KVM)
• Antivirus server administration skills
• Knowledge of MDM (Mobile Device Management) solutions such as Kandji, JAMF, Intune, and Kaseya
• Troubleshoot hardware and connectivity issues in environments running various Operating Systems such as Windows, Linux, VMware, ESX, etc.
• General knowledge of Networking concepts and basic Storage concepts like RAID, SAN, NAS, iSCSI protocol
• Strong analytical/logical troubleshooting for resolving hardware issues
• Knowledge of different operating system log files supported on servers (Windows, Linux, VMware)
• Mandatory experience with physical servers
• Basic knowledge of Shell scripting and Windows PowerShell
• Hands-on experience with video conferencing devices and managing organizational events
• Troubleshoot issues and outages
• Effectively interface with remote teams
• Ensure security through access controls, backups, and firewalls
• Perform daily system monitoring, verifying the integrity and availability of all resources for global users
• Coordinate with different vendors regarding any service/support for internal IT
• Willing to work in a 24/7 work environment
• Strong communication skills (both verbal and written in English)
• High-level problem-solving skills
• Must have worked with a ticketing tool

Requirements:

Skills / Expertise:

• Ability to exercise judgment within procedures and practices to determine appropriate action
• Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines
• Must be self-managed, responsive, and dedicated to customer support
• Ability to work both independently and in a team environment

Work Experience:

• 3-5 years of experience in System Administration

Education:

• MCA/B.E./Graduate in Information Technology, Computer Science, or a related discipline
• Professional certifications such as Microsoft, AWS, or Red Hat are a plus