Urgent Opening for Desktop Support Engineer / System Administrator

Description

We are seeking an experienced Desktop Support Engineer/System Administrator to join our IT team in India. The ideal candidate will have 4-10 years of experience in providing technical support and managing IT systems. You will play a crucial role in ensuring the smooth operation of our desktop environments and supporting our users needs.

Responsibilities

• Provide technical support for desktop hardware and software issues.
• Install, configure, and maintain operating systems and applications.
• Troubleshoot and resolve user issues in a timely manner.
• Manage and maintain IT inventory and asset management systems.
• Assist with the deployment of new hardware and software solutions.
• Collaborate with IT team members to improve systems and processes.
• Maintain documentation of technical procedures and user guides.
• Ensure security and integrity of systems and data.

Skills and Qualifications

• Proven experience as a Desktop Support Engineer or System Administrator (4-10 years).
• Strong understanding of Windows operating systems (Windows 10, Windows Server).
• Familiarity with Mac OS and Linux systems is a plus.
• Experience with troubleshooting hardware and software issues.
• Knowledge of networking concepts (TCP/IP, DNS, DHCP).
• Proficiency in Active Directory and Group Policy management.
• Experience with virtualization technologies (VMware, Hyper-V).
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication skills and customer service orientation.