Role : Systems Administration
1. Role Purpos
eThe System Administrator is responsible for the installation, configuration, maintenance, and support of the organisation's IT systems and infrastructure. The role ensures system reliability, security, and performance while providing technical support to users and contributing to automation and cloud initiatives
.
2. Key Responsibiliti
esSystems Administrati
- onManage and maintain server hardware, operating systems (Windows and Linux), and system softwar
- e.Perform system installations, configuration changes, and version upgrade
- s.Administer Azure AD / Microsoft Entra ID and manage user identities and acces
- s.Maintain endpoint devices using Intune, Autopilot, and MDM solution
- s.Ensure proper execution of data backup processes and support recovery activitie
- s.Assist in disaster recovery planning and implementatio
- n.Support and manage SQL Server / PostgreSQL environment
- s.Troubleshoot network connectivity issues and support network hardwar
e.Cloud & Automati
- onSupport cloud operations in Azure and AWS environment
- s.Work alongside the AWS Security/DevOps team on cloud-related task
- s.Develop and maintain PowerShell scripts for automation and system managemen
- t.Use monitoring tools to track system performance and automate routine checks where possibl
e.Security & Complian
- ceSupport endpoint security tools including Microsoft Defender, antivirus, and EDR platform
- s.Perform patch management, vulnerability remediation, and basic firewall rule update
- s.Follow IT security standards and ensure system compliance with organisational policie
s.Support & Operatio
- nsProvide technical troubleshooting and diagnostics for system and user issue
- s.Act as an escalation point for helpdesk support depending on expertise leve
- l.Maintain accurate documentation, system inventories, and operational report
- s.Collaborate with IT teams and other departments to resolve issues efficientl
y.
3. Qualifications & Experie
- nceBachelor's Degree in Computer Science, Software Engineering, or related fie
- ld.CompTIA Network+ (Nice to Ha
- ve)Microsoft Certifications (MCSA / Azure Administrator / Windows Server) (Nice to Ha
- ve)AWS Certification (Associate level or highe
r).
4. Technical Sk
- illsStrong knowledge of server hardware managem
- ent.Proficiency in Windows and Linux operating syst
- ems.Experience with system software installation and upgra
- des.Familiarity with data backup, file recovery, and disaster recovery conce
- pts.Strong PowerShell scripting ski
- lls.Working knowledge of SQL Server and Postgre
- SQL.Understanding of network troubleshooting and connectiv
- ity.Experience with Azure AD / Entra ID, Intune, Autopilot, and MDM platfo
- rms.Knowledge of endpoint security tools (Defender, AV, EDR) and patch managem
ent.
5. Soft S
- killsStrong communication and clear reporting sk
- ills.Ability to collaborate effectively with IT teams and end u
- sers.Positive attitude, willingness to learn, and adaptabi
- lity.Proficiency in Microsoft Office applicat
- ions.Flexibility to work varied schedules; travel availability for senior responsibili
ties.
6. Additional
- NotesThe IT team is undergoing automation improve
- ments.Team includes members specializing in AWS (Security / De
vOps).
