SWIFT - Application support

Mizuho Global Services India Pvt. Ltd.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuho's long term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank's domestic and overseas offices and Mizuho's group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS's development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What's in it for you

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Company website : - https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Job Description for IT Application Support Analyst

Job Heading

We are looking for a passionate individual, having computer science/IT Graduate/PG background, having 8- 10 years of work experience and expertise in Application support, hands on in SQLs, IIS, JBoss, Tomcat and Java.

Job Location: Navi Mumbai.

Other Roles and Responsibilities

Must to accept to rotational shifts (24*7). Banking Working days.

Application support profile. Knowledge on Banking domain and products.

IBM MQ Support, JBoss, Apache Tomacat, Java knowledge is desirable.

In-depth knowledge in SQL & PL/SQL. SQL Server Administration is a plus.

Worked in JIRA and Service Desk ticket management.

Well versed with Shell Scripting, Linux and Windows Platform.

Hands on in SWIFT, SFMS, NEFT/RTGS, Export, Import.

ITIL Framework knowledge.

Adherence to ISO 9001:2008, ISO 27001, Policies & Procedures

Proven experience troubleshooting security issues across various technologies

Customer-centric career experience and excellent Time management skills.

Ability to work within customer focused team and Excellent communication skills

Take ownership of customer issues reported and see problems through to resolution.

Troubleshoot and resolve issues through sharing best practices and direct resolution.

Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.

Should be flexible to work in an operational environment, rotational shifts and on-call schedule.

Other general responsibilities as instructed by management.

Interested candidates can send resume on [Confidential Information] along with below details.

Available for F2F Y/N

Notice period

Total & relevant experience

Current & expected CTC

Current residential location in Mumbai