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Persistent Systems

Support Lead

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  • Posted 17 hours ago
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Job Description

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.

About Position

Role Name: Splunk SOAR AdminLocation: PAN India (wherever PSL offices are located)

Role: Support Lead

Location: Pune

Experience: Between 8 to 12 Years

Job Type: Full Time Employment

What You'll Do

  • The Cyber Defense Automation (CDA) team supports all of Cyber Defense by designing, building, and maintaining playbooks and automations within the SOAR platform. This role requires a strong blend of software development expertise and deep understanding of incident response workflows and operational processes. The ideal candidate brings hands-on experience working in both a development-focused role and an incident response or security operations role, enabling them to translate real-world security needs into scalable, effective automation.
  • This is a newly created position intended to support critical Cyber Defense projects and strategic initiatives, while also addressing a growing backlog of automation and playbook work resulting from significant tooling and enterprise changes over the past year. As Cyber Defense transitions to Enterprise Security capabilities, the volume and complexity of new automation opportunities will increase significantly.
  • Without added capacity, the CDA team risks falling behind in delivering the next generation of playbooks and automations needed to support the organizations security maturity. This role will be a key contributor to accelerator and enablement efforts, ensuring timely delivery of high-quality automations that enhance detection, response, and operational efficiency across Cyber Defense.

Expertise You'll Bring

  • s:Splunk SOAR - 2 years
  • Python - 2 years
  • Github - 2 years
  • AWS - 1 year
  • Azure - 1 year
  • GCP - 1 year
  • Required AI Skills:- All contractor resources are expected to demonstrate baseline proficiency in enterprise-approved AI tools as part of their day-to-day responsibilities. This includes, but is not limited to:-Consistent Use: Maintain a minimum of 90% weekly usage of AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other Gen
  • AI platforms approved by the enterprise.-Applied Productivity: Leverage AI tools to enhance coding, documentation, data analysis, and decision-making workflows.-Continuous Learning: Stay current with evolving AI capabilities and features and apply them to improve delivery quality and velocity.

Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Benefits

  • Competitive salary and benefits package
  • Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
  • Annual health check-ups
  • Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

  • We support hybrid work and flexible hours to fit diverse lifestyles.
  • Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
  • If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Cisco,Zscaler WebDLP Administrator,Network & Infrastructure Security

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About Company

Job ID: 149321171

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