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We're #Hiring – Support Engineer
NERVE Solutions is looking for a Support Engineer to join our growing fintech team in Mumbai.
Key Responsibilities:
• Provide technical support for the RMS platform
• Troubleshoot and resolve product-related issues
• Collaborate with Engineering & QA teams
• Track and document support tickets
• Assist users with training and guidance
• Ensure timely and effective issue resolution
Required Skills:
• Bachelor's degree in CS/IT or related field
• Experience in software/product support
• Knowledge of SQL and troubleshooting
• Familiarity with JIRA, Postman, Selenium, etc.
• Strong communication and problem-solving skills
Location: Mumbai
Shift Timing: 3 PM – 12 AM
Job ID: 147648787
Skills:
Selenium, Postman, JIRA, Sql
Skills:
Networking, Linux, PostgreSQL, Sql, VOIP, SIP
Skills:
desktop computers , computer hardware, Hardware Maintenance, Remote Support, Printer Support, Itil, technical support, Troubleshooting, on-site client visits
Skills:
AV Ticket Management SLA-Based, Onsite Customer Partner Technical Support in AV, Networking Fundamentals, AV Product Handling Troubleshooting, Professional AV Systems
Skills:
PostgreSQL, Dns, Https, Shell, MySQL, Python, Linux Administration, PowerShell, Ubuntu, Smtp, Log Analysis, Rhel, Centos, MongoDB, Rest Apis, SPF, DKIM, Windows Server Basics, Browser Developer Tools, DMARC, SSL Certificates, TCP IP Fundamentals, API Testing using Postman, Email Delivery Troubleshooting, Firewall Basics, Proxy and Load Balancer Concepts
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