Support Engineer
- Posted a month ago
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Job Description
We're #Hiring – Support Engineer
NERVE Solutions is looking for a Support Engineer to join our growing fintech team in Mumbai.
Key Responsibilities:
• Provide technical support for the RMS platform
• Troubleshoot and resolve product-related issues
• Collaborate with Engineering & QA teams
• Track and document support tickets
• Assist users with training and guidance
• Ensure timely and effective issue resolution
Required Skills:
• Bachelor's degree in CS/IT or related field
• Experience in software/product support
• Knowledge of SQL and troubleshooting
• Familiarity with JIRA, Postman, Selenium, etc.
• Strong communication and problem-solving skills
Location: Mumbai
Shift Timing: 3 PM – 12 AM
More Info
Key Skills
About Company
Skills:
Unix, Servicenow, change management, Apache Tomcat, Jboss, Jira, Apache Http Server, Linux, Incident Management, Rhel, Centos, Log Analysis, middleware monitoring, Remedy, Apache clustering, performance management
Skills:
Networking Concepts, Switches and routers, Microsoft Teams, Network cabling and patching, Console cables, Basic network troubleshooting, LAN and IP addressing, Hands Feet Support, Connectivity testing
Skills:
System integration, Debugging, Epic Systems, Troubleshooting, Data flow management
Skills:
Battery testing systems, Scientific instrumentation, PCB level repair, Technical support for scientific instruments, Calibration of electronic instruments, electrochemistry, Troubleshooting
Skills:
It Troubleshooting, Cisco Switches, technical support