Support Engineer
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We're #Hiring – Support Engineer
NERVE Solutions is looking for a Support Engineer to join our growing fintech team in Mumbai.
Key Responsibilities:
• Provide technical support for the RMS platform
• Troubleshoot and resolve product-related issues
• Collaborate with Engineering & QA teams
• Track and document support tickets
• Assist users with training and guidance
• Ensure timely and effective issue resolution
Required Skills:
• Bachelor's degree in CS/IT or related field
• Experience in software/product support
• Knowledge of SQL and troubleshooting
• Familiarity with JIRA, Postman, Selenium, etc.
• Strong communication and problem-solving skills
Location: Mumbai
Shift Timing: 3 PM – 12 AM
Job ID: 147648787
Skills:
Devops, Cron Jobs, Apis, Sql, User Experior, MoEngage
Skills:
ticketing systems , Intune, SCCM, Office 365, networking fundamentals, Mac OS support, desktop and laptop troubleshooting, IT support process, Active Directory
Skills:
Windows OS, Basic Networking, Microsoft Outlook, troubleshooting and diagnostic skills, desktop and laptop hardware
Skills:
Selenium, Postman, JIRA, Sql, software product support
Skills:
Desktop Support, Printer Support, Computer Hardware, Windows operating systems, Office applications, Technical Support, Basic networking concepts, Troubleshooting
