Unix, Servicenow, change management, Apache Tomcat, Jboss, Jira, Apache Http Server, Linux, Incident Management, Rhel, Centos, Log Analysis, middleware monitoring, Remedy, Apache clustering, performance management

Networking Concepts, Switches and routers, Microsoft Teams, Network cabling and patching, Console cables, Basic network troubleshooting, LAN and IP addressing, Hands Feet Support, Connectivity testing

System integration, Debugging, Epic Systems, Troubleshooting, Data flow management

Battery testing systems, Scientific instrumentation, PCB level repair, Technical support for scientific instruments, Calibration of electronic instruments, electrochemistry, Troubleshooting

It Troubleshooting, Cisco Switches, technical support

Microsoft Windows, Microsoft applications and services, ITSM platform, Analytical Skills, Service management environment, Troubleshooting, Incident Problem or Change Management processes, Knowledge bases or technical documentation

autotask , Jira, Palo Alto Firewall VPN whitelisting, OpsGenie

Battery testing systems, Scientific instrumentation, PCB level repair, Technical support for scientific instruments, Calibration of electronic instruments, electrochemistry, Troubleshooting