Selenium, Postman, JIRA, Sql

Networking, Linux, PostgreSQL, Sql, VOIP, SIP

desktop computers , computer hardware, Hardware Maintenance, Remote Support, Printer Support, Itil, technical support, Troubleshooting, on-site client visits

AV Ticket Management SLA-Based, Onsite Customer Partner Technical Support in AV, Networking Fundamentals, AV Product Handling Troubleshooting, Professional AV Systems

PostgreSQL, Dns, Https, Shell, MySQL, Python, Linux Administration, PowerShell, Ubuntu, Smtp, Log Analysis, Rhel, Centos, MongoDB, Rest Apis, SPF, DKIM, Windows Server Basics, Browser Developer Tools, DMARC, SSL Certificates, TCP IP Fundamentals, API Testing using Postman, Email Delivery Troubleshooting, Firewall Basics, Proxy and Load Balancer Concepts

Wireless, Networking Technologies, Routing, Remote Support, Diagnosis and troubleshooting, SDI distribution, Core and access layers, Technical support, Switching

.Net based application support, Linux Servers, Ssms, Windows Server Administration, Sql, IIS Authentication Authorization tools, Basic Java knowledge

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support