This role is for one of our clients
We are looking for a Supply Chain Operations Manager to build and scale the operational backbone of our QCOM business.
This role will own the movement of inventory across dark stores, hubs, and stores — ensuring high fill rates, low wastage, strong availability, and operational efficiency.
The ideal candidate should have prior experience managing operations in a quick commerce environment and be comfortable handling the pace and complexity of high-frequency fulfillment businesses.
Key Responsibilities
- Own day-to-day supply chain operations for the QCOM business across procurement, replenishment, and inventory movement.
- Drive high fill rates and product availability while minimizing wastage and stock-outs.
- Manage replenishment planning across dark stores and stores based on demand patterns and sales velocity.
- Work closely with category, sourcing, and store operations teams to ensure smooth execution.
- Improve operational metrics such as:
- Fill rate
- Inventory turns
- Shrinkage
- Order fulfillment efficiency
- Freshness and wastage control
- Identify bottlenecks in the supply chain and drive process improvements.
- Coordinate with logistics and warehouse teams to ensure timely movement of inventory.
- Build scalable SOPs and operational processes for a growing QCOM network.
- Track daily operational performance and drive quick issue resolution.
Requirements
- 4–8 years of experience in Supply Chain / Operations / Fulfillment roles.
- Prior experience in Quick Commerce operations is mandatory.
- Strong understanding of dark store operations, replenishment planning, and high-frequency fulfillment environments.
- Experience managing operational metrics such as fill rates, inventory turns, and wastage.
- Highly execution-driven with strong problem-solving ability.
- Comfortable working with data and operational metrics.
- Ability to work cross-functionally with category, store ops, and product teams.
- Strong ownership mindset and ability to operate in ambiguity.
