About SuperK
SuperK is reimagining grocery retail for small-town India. We operate a rapidly growing network of modern convenience stores powered by technology - combining strong on-ground operations with digital commerce across retail, e-commerce, and quick commerce.
Our Quick Commerce (QCOM) business is focused on delivering reliable, fast, and affordable grocery experiences to customers in Tier 3/4/5 towns.
Role Overview
- We are looking for a Supply Chain Operations Manager to build and scale the operational backbone of our QCOM business.
- This role will own the movement of inventory across dark stores, hubs, and stores - ensuring high fill rates, low wastage, strong availability, and operational efficiency.
- The ideal candidate should have prior experience managing operations in a quick commerce environment and be comfortable handling the pace and complexity of high-frequency fulfillment businesses.
Key Responsibilities
- Own day-to-day supply chain operations for the QCOM business across procurement, replenishment, and inventory movement.
- Drive high fill rates and product availability while minimizing wastage and stock-outs.
- Manage replenishment planning across dark stores and stores based on demand patterns and sales velocity.
- Work closely with category, sourcing, and store operations teams to ensure smooth execution.
Improve Operational Metrics Such As
- Fill rate
- Inventory turns
- Shrinkage
- Order fulfillment efficiency
- Freshness and wastage control
- Identify bottlenecks in the supply chain and drive process improvements.
- Coordinate with logistics and warehouse teams to ensure timely movement of inventory.
- Build scalable SOPs and operational processes for a growing QCOM network.
- Track daily operational performance and drive quick issue 4-8 years of experience in Supply Chain / Operations / Fulfillment roles.
- Prior experience in Quick Commerce operations is mandatory.
- Strong understanding of dark store operations, replenishment planning, and high-frequency fulfillment environments.
- Experience managing operational metrics such as fill rates, inventory turns, and wastage.
- Highly execution-driven with strong problem-solving ability.
- Comfortable working with data and operational metrics.
- Ability to work cross-functionally with category, store ops, and product teams.
- Strong ownership mindset and ability to operate in ambiguity.
Why Join SuperK
- Opportunity to build supply chain systems for Bharat-focused quick commerce.
- High ownership role with direct impact on customer experience and business efficiency.
- Work closely with founders and cross-functional teams on scaling operations.
- Solve complex operational problems in one of the most challenging retail environments.
If you enjoy building efficient operations, solving supply chain challenges, and scaling high-intensity quick commerce businesses, we'd love to hear from you.
(ref:iimjobs.com)
