Supply Chain Manager

About us

We incubate viral consumer brands for the US and EU markets and scale them until they become independent companies.

In the last 14 months we took three apps, in three unrelated verticals, from zero to over $70M in combined annual run rate. Bootstrapped, with no outside capital. We're one of the fastest-growing bootstrapped companies in the world.

About the Role

We are looking for a Head of Supply Chain to own and scale our international supply chain operations across the US, UK, Canada, and Australia.

This is a high-ownership role for someone who understands how to run complex, customer-facing supply chains across multiple markets. You will be responsible for ensuring products move reliably from suppliers through 3PLs and ultimately to customers — while maintaining strict delivery timelines, SLAs, cost targets, and operational standards.

You will work closely with suppliers, 3PL partners, logistics providers, internal operations, and leadership to build a supply chain that is reliable, scalable, and efficient.

What You'll Own

• Own end-to-end international supply chain operations across the US, UK, Canada, and Australia
• Manage and build strong relationships with 3PLs, logistics partners, suppliers, and freight providers
• Ensure strict adherence to delivery SLAs, fulfilment timelines, and customer commitments
• Track and improve key supply chain metrics including OTIF, delivery timelines, fulfilment accuracy, inventory levels, and logistics costs
• Identify bottlenecks across procurement, warehousing, fulfilment, and last-mile delivery and drive corrective action
• Build processes and systems that allow the supply chain to scale across new markets
• Forecast supply requirements and coordinate inventory planning with business and demand teams
• Manage international shipping, customs, freight, and cross-border logistics
• Negotiate with vendors and logistics partners to improve pricing, service levels, and reliability
• Establish clear performance standards and review mechanisms for 3PLs and other external partners
• Proactively identify supply chain risks and build contingency plans
• Work cross-functionally with Operations, Finance, Product, and Leadership to ensure supply chain performance supports business growth

What We're Looking For

• 5+ years of experience in supply chain, logistics, operations, or a related function
• Strong experience managing international supply chains
• Experience working across markets such as the US, UK, Canada, and Australia
• Proven experience managing 3PLs and external logistics partners
• Strong understanding of SLA-driven operations and strict delivery timelines
• Experience with international freight, warehousing, fulfilment, and last-mile logistics
• Strong analytical and problem-solving skills, with the ability to identify operational bottlenecks and drive solutions
• Strong vendor management and negotiation skills
• Experience building processes and teams in a fast-growing environment
• Comfortable operating with significant ownership and limited hand-holding

The Ideal Candidate

You are someone who gets uncomfortable when an order is late, an SLA is missed, or a process breaks and you don't stop at identifying the problem.

You know how to work backwards from the customer commitment, understand where the supply chain is breaking, hold external partners accountable, and put systems in place so the problem doesn't happen again.

You should be equally comfortable deep-diving into an operational issue and thinking strategically about how to build the supply chain for the next stage of growth.