Supply Chain Coach

About Wakefit:

Wakefit.co is a research and innovation-driven home and sleep solutions company established in March 2016. It was founded by Ankit Garg and Chaitanya Ramalingegowda and holds a vision to be the most loved home solutions company in India. With an ever-expanding portfolio that includes mattresses, pillows, bed frames, mattress protectors, comforters, bedsheets, pillows, back cushions, sofas, coffee tables, shoe racks, lighting, decor and much more. Wakefit.co manufactures all of its products in-house. Recently launched our Metal Category & Office Furniture category. Expanded Retail domain with 100 stores within 3 years and more to come.

The company sells across the country through its own online portal and through other online marketplaces. Wakefit.co prides itself on its customer experience, with over 10 Lakh customers serviced across six years and over 3 lakh positive reviews received online. The company has received Series A funding from marquee investor Sequoia Capital India, Series B funding from Verlinvest and Sequoia Capital India, and Series C funding from SIG, Verlinvest and Sequoia Capital India. It has recorded 3x revenue growth year-on-year since 2016 and is currently valued at 2800 crores.

Wakefit.co follows a unique delivery model. It has a product-oriented approach that invests heavily on research and innovation to create products that are ahead of the industry curve. It ships products to its customers directly from the factory, thus ensuring significant cost reduction which gets passed on to the customer. The USP of the brand lies in the fact that its products are made after extensive customer interviews and extensive research.

Milestones:

2016: Started Operations & served our first 100 customers by personally visiting their homes.

2018: Bestseller of Mattresses on Amazon & Flipkart

2019: 4 functional manufacturing setups & PAN India serviceability

2020: Wakefit expands to Furniture and Home solutions

2021: Built a workforce of 1590 Wakefiters who helped us reach 10 Lakhs + Indian homes

2022: Launches Indias largest Furniture factory with a mission to help every Indian create their dream home

2023: Started Retail expansion with 10 stores and reached 104 stores Pan India in 2024.

2025: Started our Metal & Office Furniture category, Opened a factory for Metal furniture manufacturing in Bommasandra.

Role Overview:

We are seeking a Supply Chain Coach (Lean / Six Sigma) who will ensure that concepts taught in classroom sessions such as Lean, Six Sigma, and operations excellence are practically implemented by Graduate Trainees and Management Trainees in live operational environments, including warehouses, last-mile hubs, and distribution centers.

This role combines coaching + independent project leadership.

The Coach will:

1. Mentor trainees to apply theoretical concepts in real settings, and
2. Independently lead cross-functional operations improvement and process excellence projects that drive measurable business impact.

The ideal candidate has both hands-on SCM experience and strong process excellence/lean capabilities, along with a coaching mindset.

Key Responsibilities:

1. Coaching & On-Floor Application

• Coach trainees on Lean, Six Sigma, Industrial Engineering basics, 5S, VSM, RCA, PDCA, DMAIC.
• Guide trainees during real-time warehouse walkthroughs, layout observation, bottleneck analysis, and process audits.
• Convert theoretical concepts into step-by-step methods trainees can use on the ground.
• Monitor trainees ability to analyze data, identify waste, and propose improvements.

2. Training Reinforcement & Capability Building

• Collaborate with external Lean/Six Sigma trainers to maintain continuity between classroom and field application.
• Develop checklists, reference sheets, SOPs, and process templates for trainee use.
• Conduct hands-on simulations, Gemba walks, problem-solving circles, and practical workshops.

3. Trainee Evaluation & Performance Tracking

• Design evaluation frameworks and rubrics to assess trainees objectively.
• Review projects, assignments, and improvement charters prepared by trainees.
• Provide structured feedback to L&D;, HR, and supply chain leadership.
• Identify strengths, gaps, and development plans for each trainee.

4. Independent Operations Improvement & Process Excellence Projects

• Independently lead operations excellence initiatives across warehouses, transport, and network operations.
• Drive projects related to throughput improvement, warehouse productivity enhancement, inventory accuracy, shrinkage reduction, slotting/picking optimization, layout redesign, material flow improvement, SOP creation, cost reduction, and cycle time reduction.
• Work with cross-functional teams to implement, track, and sustain improvements.
• Use Lean/Six Sigma methodologies (DMAIC, Kaizen, VSM, bottleneck analysis, SPC) to deliver measurable impact.

5. Cross-Functional Collaboration

• Partner with warehouse managers, regional operations heads, central planning, transport teams, and HR/L&D.
• Ensure coaching outcomes are tied to business KPIs accuracy, throughput, cost, quality, and SLA adherence.
• Publish periodic performance dashboards for stakeholders.

Required Qualifications & Skills:

• 5 to 12 years in SCM, warehousing, logistics, operations excellence, or industrial engineering.
• Lean Six Sigma Green Belt mandatory
• Black Belt preferred
• Demonstrated ability to apply Lean/Six Sigma tools in real operational environments.
• Experience leading cross-functional Ops or OE projects end-to-end.

Technical Skills:

• Expertise in Lean tools: Kaizen, VSM, 5S, takt time, waste identification.
• Strong grasp of Six Sigma: DMAIC, RCA, Pareto, FMEA, SPC.
• Data-driven problem solving using Excel/Sheets, Power BI(optional), and WMS basics.
• Exposure to warehouse operations preferred.

Behavioral Skills:

• Strong coaching/mentoring mindset.
• Ability to simplify complex ideas.
• Analytical and structured problem solver.
• Comfortable working on shop floor/warehouse environments.
• High ownership and autonomy.