Supervisor, Service

Main responsibilities

• Monitoring build progress, overseeing finance and ensuring project quality
• Making strategic decisions and providing leadership and direction to project managers to implement those decisions
• Meeting with clients, stake holders and project managers to report on project progress
• Liaising with clients and building strong working relationships
• Devising cost-effective plans to enable effective project completion
• Managing risks to avoid delays or reputational damage
• Ensuring permits and legal papers are secured ahead of the project
• Managing project managers and enabling them to supervise and manage their own teams
• Analyzes project profitability, revenue, margins, bill rates and utilization.
• Adherence to quality standards, by performing primary quality control.
• Adherence to JCI processes/ policies/ standards with process audits.

Skill Set

Leadership and business management skills Knowledge of computer operating systems, hardware and software Persistence and determination Able to use your initiative Be thorough and pay attention to detail Maths knowledge Excellent verbal communication skills

Key performance criteria s

Challenges others to develop as leaders while serving as a role model and mentor. Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovators career interests. Identifies opportunities for improvement and makes constructive suggestions for change. Manages the process of innovative change effectively. Remains on the forefront of emerging industry practices. Teamwork Consistently acknowledges and appreciates each team members contributions. Effectively utilizes each team member to his/her fullest potential. Motivates team to work together in the most efficient manner. Keeps track of lessons learned and shares those lessons with team members. Mitigates team conflict and communication problems. Plans and facilitates regular team activities outside of the office. Client Management. Sets and manages client expectations. Develops lasting relationships with client personnel that foster client ties. Communicates effectively with clients to identify needs and evaluate alternative business solutions. Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Builds a knowledge base of each clients business, organization and objectives.

Qualification

B. E. in Instrumentation & Control/ Mechanical/ Electronics/ Electrical

Preferable - PMP certification / Course

Experience

B. E. with 12+ years relevant industry experience

Knowledge, skills, and abilities required

KNOWLEDGE

Instrumentation concepts. Electrical concepts. Knowledge ELV systems Knowledge of basic engineering activities like, review of P&ID s and process datasheets. Knowledge of FAS & Security engineering/ design of control for FAS & Security systems. Knowledge of NFPA-72 & BS 51389 standards Analytical and conflict management skills Leadership ability

ATTITUDE

A team player & an initiator. Organized. Ability to deliver under pressure.