Company Description
Friends cards is a retail business situated in the heart of New Delhi, India. With its base at B1/3, Double Storey II, Ramesh Nagar, the company specializes in serving its customers with quality products and services. Known for its commitment to excellence and customer satisfaction, Friends cards has built a reputation for reliability within the local market. The organization thrives on fostering a collaborative and dedicated team environment to ensure the best experience for its clients.
Role Description
This is a full-time, on-site Supervisor role based in Jaipur. The Supervisor will oversee daily retail operations, manage staff, assist customers, and ensure the store functions smoothly. Responsibilities include scheduling, training team members, managing inventory, ensuring a positive customer experience, and maintaining a clean and organized store environment. The Supervisor will also address customer inquiries and resolve issues to maintain high service standards.
Qualifications
- Proficiency in team management, staff supervision, and training
- Strong organizational and inventory management skills
- Ability to provide excellent customer service and resolve issues professionally
- Effective communication and interpersonal skills
- Detail-oriented with the ability to multitask and problem solve under pressure
- Previous experience in a retail or supervisory role is preferred
- Working knowledge of basic computer applications and retail software
- Bachelor's degree or relevant experience in retail management or a related field