Student Outreach Executive

Job Title: Student Outreach Executive

Department: Admissions & Student Engagement

Employment Type: Full-Time

Work Mode: On-site / Hybrid

Reporting To: Executive Team Lead Student Engagement / Admissions Manager

About GCQ Solutions (GCQ360)

About GCQ Solutions (GCQ360) GCQ360 is a rapidly expanding, Mysuru-based education and career transformation organization built on one vision to create leaders, not survivors.

We are not just a consultancy; we are an ecosystem that empowers individuals with global education, skill development, and employment opportunities.

GCQ operates through six verticals that together represent the full career lifecycle from student discovery to professional success:

1. GCQ Study Abroad Global university admissions, visa facilitation, and international education advisory. 2. GCQ Study in India Counseling and enrollment for top-tier Indian universities and institutions.

3. GCQ Global Learning Professional certification, executive education, and industry-oriented upskilling. 4. GCQ Pathway Foundational and bridge programs connecting Indian students to global education ecosystems.

5. GCQ NextGen Exam Prep Intensive test preparation for IELTS, GRE, GMAT, SAT, TOEFL, and more.

6. GCQ On-Job Training & Job Assistance Programs Industry-embedded, job-assured learning models with real corporate integration.

In just two years, GCQ360 has built partnerships with educational institutions, training providers, and corporates across India and abroad shaping the future of learning and employability for the next generation.

Role Overview

The Student Outreach Executive is responsible for engaging prospective students, understanding their basic academic interests, qualifying their profiles, and scheduling counselling sessions with certified conuselors. This role acts as the first and most important point of contact in the student journey.

The position includes a structured On-the-Job Training (OJT) period, after which employment is confirmed upon successful completion.

Key Responsibilities

1. Student Outreach & Engagement

• Make outbound and inbound calls to prospective students using CRM-assigned leads
• Communicate clearly about services, counselling process, timelines, and next steps
• Engage students via calls, WhatsApp, and email with professional phone etiquette
• Build trust and rapport while maintaining a student-first approach

2. Profile Understanding & Lead Qualification (Non-Advisory)

• Collect and document essential student details:

Academic background

Course and country interest

Intended intake timeline

Readiness to proceed

• Qualify genuine and relevant prospects based on internal criteria
• Schedule only eligible students for counselling
• No academic, visa, or admission counselling during OJT phase

3. Counselling Session Scheduling & Coordination

• Schedule counselling sessions with certified counsellors based on availability
• Share meeting details, reminders, and preparation instructions with students
• Handle rescheduling and follow-ups to reduce no-show rates
• Coordinate smoothly between students and counselling teams

4. CRM, Documentation & Reporting

• Update CRM accurately after every interaction
• Maintain clean records of call outcomes, follow-ups, and appointments
• Track daily activity and support reporting requirements
• Ensure data accuracy and process discipline at all times

5. Process Discipline & Compliance

• Follow approved calling scripts, SOPs, and communication guidelines
• Adhere to data privacy, consent, and student protection policies
• Escalate complex queries or exceptions to supervisors
• Maintain ethical communication and avoid misrepresentation

On-the-Job Training (OJT) & Confirmation

• The role includes a structured OJT period designed to train the employee on:

Education counselling fundamentals

Country, course, and university overview (non-decision level)

CRM systems and documentation workflow

Process governance, ethics, and compliance

Shadowing live counselling sessions

• Upon successful completion of the OJT period, employment will be confirmed.
• OJT evaluation will be based on:

KPI achievement

Process adherence and CRM accuracy

Communication quality and professionalism

Key Performance Indicators (KPIs)

• Daily outbound call productivity
• Number of qualified students identified
• Counselling sessions scheduled
• Student show-up and engagement rate
• CRM accuracy and compliance score

Eligibility & Skills

• Graduate / Undergraduate (any discipline)
• Strong verbal communication skills in English and regional language
• Comfortable with outbound calling and structured follow-ups
• Basic computer literacy and willingness to learn CRM tools
• Ethical, disciplined, and student-centric mindset

Growth & Career Progression

At GCQ360, career growth is performance-driven and merit-based, not time-bound.

Career Path:

Student Outreach Executive Engagement, qualification, and scheduling

Senior Counsellor Independent counselling, applications, and conversions

Lead Counsellor / Country Specialist Mentoring, specialization, quality ownership

Manager Counselling / Regional Head / Vertical Lead Team leadership and strategic ownership High performers may be promoted earlier based on results, capability, and certification.

High performers may be promoted earlier based on results, capability, and certification

Why Join Us

Clear role definition and expectations

Structured training with confirmation after OJT

Transparent KPIs and performance-driven growth

Long-term career opportunities in global education consulting

Ethical, professional, and outcome-focused work culture

Ideal For

Fresh graduates seeking structured career growth

Calling professionals aiming to become counsellors

Individuals passionate about education and student success

Compensation & Growth Structure

• Annual Salary: 1,80,000 per annum (CTC)
• Incentives: Uncapped, based on monthly and quarterly targets (Top performers can earn 3x of annual salary).
• Bonuses: Leadership bonuses for achieving team goals and institutional partnerships.
• Career Progression: Student Outreach Executive Senior SOE Team Lead Manager Admissions / Business Development Vertical Head Study Abroad / Training / Placement Programs

At GCQ, your growth is directly linked to your performance. We reward leaders who deliver results both financially and through rapid career advancement.

Culture & Expectations

At GCQ360, we operate with one guiding principle: Be the reason someone changes their life.

We are a team of performers, not passengers. We expect every team member to:

• Treat every student interaction as a transformation opportunity.
• Own their goals and deliver with discipline and passion.
• Think beyond their desk build ideas, take ownership, and lead initiatives.
• Embrace competition, collaboration, and continuous learning.

If you are looking for a routine job, GCQ is not for you. If you are ready to build, grow, and lead, GCQ will give you limitless opportunity and reward.

Why GCQ360

• Direct impact on hundreds of student careers every month.
• Transparent, performance-based appraisal and promotion system.
• Multi-vertical exposure across international education, training, and employability.
• In-house leadership grooming and mentoring programs.
• Recognition-driven, high-energy, and growth-oriented culture.

How to Apply

Email your resume to [Confidential Information] with the subject line: Application for Student Outreach Executive GCQ360

contact: +91 7259651079, +91 8214533565