Store Services Administrator

We at CeX are looking for an Administrator to join the Store Services Administration Team.

Company Introduction: Founded in 1992, CeX is a leading UK based retail chain having operations in multiple territories across the globe with a strong foothold in the domain for over 2 decades. Serving customers through more than 600+ stores in the UK, Spain, Ireland, Australia, Portugal, the Netherlands, Poland, Mexico, India and Italy with a manpower strength of over 5000+ employees. We buy, sell and exchange games, gadgets, mobile phones, computing and electronic products, providing a unique two way service. We also have sister brands dealing in second hand luxury designer goods and kids stuff. To know more about our company please visit: www.webuy.com

Location: Lower Parel, Mumbai

Experience: 1-3 year

CTC: TBC

Job description:

To provide administrative support to the Loss Prevention / Compliance and Health and Safety Departments globally.

Work under the India Service Administration Team Leader to ensure all areas are catered for within CeX DeX and KidX sides of the business

Monitor all the inboxes for the departments and be the first response to queries or gathering data for example Subject Access Requests and Right to Erasures Risk assessments etc. as well as other ad-hoc responsibilities.

Responsible for the maintenance and the changes to the Compliance Breach Log

Responsible for the maintenance and the changes to the Compliance Web site

Run Monthly reports to assist all relevant departments

To work within the team to ensure CeX, DeX and KidX are compliant with policies and procedures and to overlook the general administration of the departments.

Required Skills:

Organized and able to priorities tasks in workload

Articulate and flexible

Confident and have excellent communication/Customer service skills

Adaptable, thoughtful, clear with delivery and concise

Good knowledge of store procedures and the operations manual

Ability to work independently when appropriate

Ability to communicate both verbally and written in English Preferred Skills:

GDPR Awareness ( training will be provided)

Previous experience working in customer service

Good understanding of the second hand trade industry

Familiar with a fast paced office environment

Apply: Interested candidates can directly email us their updated resume to [Confidential Information].

For additional information call us at 7738294586.