Roles and Responsibilities
- Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction.
- Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
- Handle grievances from customers or employees in a fair and timely manner to maintain a positive reputation for the company.
- Ensure compliance with company policies, procedures, and regulatory requirements related to retail sales and furniture industry.
- Analyze sales data to identify trends and opportunities for improvement.
Desired Candidate Profile
- 5-10 years of experience in retail management or similar field (furniture sales preferred).
- Strong leadership skills with ability to motivate teams towards achieving targets.
- Excellent communication skills with ability to handle grievances effectively.
- Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
