Store Manager

Experience : 6 to 10 years

Reporting : Clinic Manager > Regional Head > India Ops Head

Results expected on the job

Convert leads to sales retain customers and manage doctor team

Grow clinic revenue to 40 lakhs per month and profit margin of 30%.

Convert 85% footfall to paying customers during the 1st visit to the clinic. Achieve repeat

consultation of 60%

Work description

Work involves consultative selling of high-value treatment plans at clinic reception

Ensure timely inventory backfill of medicines, upkeep of facilities

Comply with SOP to achieve clinic operations excellence certification

Manage doctor schedules, customer escalations,

Track sales KPIs and execute root cause analysis and improvement plans

Ensure brand hygiene, dress code, grooming, and service standards

Comfortable with weekend work due to high customer flow on Sat, Sun

Candidature requirements (must have)

Proven track record in consultative selling high-value services/products treatment plans,

memberships, programs

Don't apply if you lack prior experience in face-to-face selling at clinic, centers, stores

Has the knack to take ownership and independently manage clinic operations