Store Manager

Join the World of Tamannaah Fine Jewellery

Tamannaah is not just a jewellery store, it is a curated experience, a modern sanctuary of personal style, craftsmanship, and meaningful adornment.

Located in the heart of Mumbai, our flagship boutique invites clients into a world where bold gold meets everyday elegance, where education and emotion sit alongside heritage and design. We are redefining the jewellery retail experience, offering clients more than a transaction, but a moment, a memory, a story.

We believe in warmth, intentionality, and aesthetics. Our team doesn't just sell jewellery, they guide, style, and connect. Every team member is an extension of our brand values: sophistication, soul, and service.

If you're passionate about jewellery, fashion, or hospitalityand want to grow in a deeply creative and thoughtful environment, we'd love to meet you.

Tamannaah Fine Jewellery is seeking a seasoned and passionate Store Manager to lead our flagship Mumbai boutique. As the face of the brand in-store, you will ensure that every interaction reflects our values of modernity, storytelling, and meaningful luxury. You will manage operations, mentor the team, and deliver a client experience that is personal, elevated, and style-led.

Key Responsibilities:

• Lead the day-to-day operations and ensure the store environment is elegant, welcoming, and inspiring.
• Cultivate a deeply personalised client experience that blends hospitality, education, and styling.
• Manage and coach a small team to uphold a high standard of service and storytelling.
• Oversee inventory management, client appointments, and daily operational flows.
• Plan and host in-store events and styling sessions in collaboration with the brand team.
• Report on store performance and customer insights to head office.
• Assisting customers in their jewellery selection and purchase journey.
• Build and maintain relationships with customers and handle customer inquiries and issues promptly and professionally.
• Develop post-purchase communication with clients to ensure satisfaction and promote loyalty according to company standards.
• Work with the larger Tamannaah Fine Jewellery team to define and refine store processes and standard operating procedures

Skill Set:

• Leadership & team management
• Highly organised and process-driven
• Clienteling & relationship-building
• Strategic thinking with an entrepreneurial mindset
• Visual merchandising sensibility
• Excellent communication & presentation skills
• Proficiency with CRM and retail POS systems
• Strong problem-solving and conflict resolution ability

Experience Required:

• 10+ years in luxury retail or fine jewellery
• Prior store management experience
• Strong fashion, styling, or hospitality sensibility

What You'll Bring:

• A natural sense of leadership rooted in empathy, vision, and calm authority.
• A client-first mindset that sees luxury as service, not status.
• A personal passion for storytelling through jewellery, design, or fashion.
• A strategic eye for business while staying grounded in everyday operations.
• The desire to build not just a storebut a community.