Key Responsibilities:
- Team Management:
- Recruit, train, and supervise store staff.
- Schedule and assign tasks to ensure efficient operations.
- Motivate and lead the team to achieve sales goals and provide excellent customer service.
- Conduct performance reviews and address any issues or concerns.
- Customer Service:
- Ensure a high standard of customer service is maintained at all times.
- Address customer complaints and resolve issues promptly.
- Train staff on effective customer service techniques.
- Monitor and improve the overall customer experience.
- Sales and Revenue:
- Develop and implement sales strategies to meet or exceed sales targets.
- Analyze sales data to identify trends and opportunities for growth.
- Monitor inventory levels and collaborate with relevant departments to ensure product availability.
- Implement promotions and marketing initiatives to drive sales.
- Operational Excellence:
- Enforce company policies and procedures.
- Manage and optimize store layout for maximum efficiency.
- Ensure compliance with health and safety regulations.
- Oversee inventory management, including ordering and stock replenishment.
- Financial Management:
- Monitor and manage the store budget.
- Track expenses and identify areas for cost savings.
- Prepare regular financial reports for upper management.
- Communication:
- Communicate effectively with upper management, staff, and customers.
- Provide regular updates on store performance.
- Foster a positive and collaborative work environment
If interested kindly share your CV to Jyotsana on Whatsapp at 6260151860 or mail at [Confidential Information]
