Company Description KPN Fresh has grown from a small fruits and vegetables cart in Tamil Nadu into one of India's fastest-growing modern supermarket chains, focused on making everyday grocery shopping affordable, convenient, and high-quality. The brand is recognized for consistently low prices on grocery items, careful sourcing, and high-standard processing that preserve freshness and purity. Customers rely on KPN Fresh for transparent operations, clean packaging, and dependable taste and nutrition. While rooted in tradition, KPN Fresh offers a modern, engaging in-store experience designed for urban and semi-urban households that value hygiene, convenience, and quality in their daily pantry choices.
Role Description The Store Manager role at KPN Fresh is a full-time, on-site position based in Kochi. The Store Manager oversees daily store operations, including staff scheduling, task allocation, inventory control, merchandising, and ensuring a clean, safe shopping environment. This role is responsible for delivering excellent customer service, resolving customer concerns, and maintaining high levels of customer satisfaction. The Store Manager monitors sales performance, implements loss prevention measures, and ensures adherence to company policies and standards. The role also involves training and coaching team members, supporting their performance, and contributing to store-level initiatives to drive growth and operational efficiency.
Qualifications
- Strong store management skills, including experience in retail operations and team supervision.
- Proven focus on customer satisfaction, with hands-on customer service experience.
- Effective communication skills to interact with customers, team members, and leadership.
- Knowledge of retail loss prevention practices and ability to enforce relevant procedures.
- Experience in grocery or supermarket environments is an advantage.
- Ability to work flexible hours, including weekends and holidays, as required by retail operations.
- Basic proficiency with point-of-sale systems, inventory tools, and standard office applications.
- Diploma or bachelor's degree in business, retail management, or a related field preferred.
- Demonstrated leadership, problem-solving, and organizational skills.
