Description
We are seeking a dynamic and experienced Store Manager to lead our retail team in India. The ideal candidate will have a proven track record in retail management, demonstrating the ability to drive sales and provide exceptional customer service.
Responsibilities
- Oversee daily store operations and ensure compliance with company policies and procedures.
- Manage inventory levels and conduct regular stock audits to minimize shrinkage.
- Train, mentor, and supervise store staff to ensure high levels of customer service.
- Develop and implement sales strategies to achieve store targets and boost profitability.
- Analyze sales reports and market trends to identify opportunities for growth.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Handle customer inquiries and resolve complaints in a professional manner.
- Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
Skills and Qualifications
- Bachelor's degree in Business Administration or a related field.
- 1-3 years of experience in retail management or supervisory roles.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proficient in inventory management and retail software systems.
- Ability to analyze sales data and market trends effectively.
- Customer-focused with a commitment to delivering outstanding service.
- Strong problem-solving skills and the ability to make decisions under pressure.