Overview
Storage Engineer III with minimum experience of 8 years, he/she will be responsible for the 24/7 support, installation, and maintenance of all storage and components within RealPage global datacenters.
They will assist product support teams with technical questions, application troubleshooting, or other systems problems. The engineer will manage and support Engineering labs and data centers.
An ideal candidate will be well organized and detail oriented, possess strong analytical and problem-solving skills, and have excellent communication skills.
The role also entails strong execution and focus to meet the needs of Realpage's internal and external customers.
Responsibilities
- Deliver technology solutions focused around the entire life-cycle of data in a high growth, highly technical environment.
- Provides functional and technical expertise with managing, implementing, and designing data & storage environments.
- Execute solutions for environments such as highly active databases, email servers, multimedia access, development, and highly available or disaster recovery environments.
- Ensures that all capabilities delivered align with original business objectives, business process, development framework, service levels, and design intent.
- Responsible for driving and delivering on strategic planning, design, and support of global storage infrastructure, data center and cloud solutions.
- Ability to drive output in a highly collaborative environment with the ability to organize and coordinate teams towards a common goal.
- Provides technical system troubleshooting; Oversight and accountability for resolution of outages, service level issues, and user/customer support needs in coordination with Operations Support Center.
- Ensures technical documentation is kept up to date (architecture / integration diagrams and documentation).
- Create and maintain policies and procedures for storage technologies.
Qualifications
- 6-8 Yrs Experience building scalable, highly available, mission critical storage infrastructures.
- Experience should include designing, implementing, and managing high performance block (SAN) and file (NAS) storage.
- Expertise on EMC Powermax, Unisphere, powerstore and symcli required.
- Expertise on SRDF concepts and Symmrecovery.
- Working knowledge of enterprise level Brocade DCX required.
- Storage and Fabric upgrades.
- Expertise of NAS storage systems (Isilon) required.
- Skilled at performance analysis, Capacity planning.
- Troubleshooting performance issues, fabric issues.
- Handoff experience of planning & performing Storage migrations.
- Co-ordinating with Vendor for Hardware issues and regular health checks of the environment.
- Knowledge of backup/VMware technologies.
- Knowledge on Cloud & Automation.
- Experience with Disaster Recovery and VMware SRM.
- Flexible to work overtime as required; some overnight work may be required.
- Able to sit or stand for frequent periods in the same location with some opportunity to move about.
- Able to stoop or lift material or equipment up to 50 pounds.
