Company Description
Shilton Hospitality LLP is a diversified hospitality company managing business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company prides itself on offering unique experiences and high-quality service across various sectors of the hospitality industry.
Job Description
To provide courteous, efficient, and prompt food and beverage service to guests, ensuring a pleasant dining experience while maintaining hygiene, service standards, and brand guidelines.
Key Responsibilities:- Greet guests warmly and assist them with seating
- Present menus and explain dishes, specials, and beverages
- Take accurate food and beverage orders and relay them to the kitchen/bar
- Serve food and beverages as per service standards
- Ensure tables are properly set, cleaned, and reset
- Handle guest queries and escalate complaints to the supervisor when required
- Maintain cleanliness of the dining area, service stations, and equipment
- Follow hygiene, safety, and sanitation standards at all times
- Assist in billing and ensure correct order delivery
- Coordinate with kitchen and bar teams for smooth service
- Adhere to company policies, grooming standards, and SOPs
Skills & Competencies:- Good communication and interpersonal skills
- Customer-focused attitude
- Ability to work in shifts, weekends, and holidays
- Team player with a positive attitude
- Basic knowledge of food, beverages, and service etiquette
