Lead the State business across SEPL Loan to expand revenue per existing customer
Guide distribution of X-sell products ensuring volume scale-up as per the defined targets
Partner with the Digital Marketing team to increase customer penetration via digital medium
Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of entire portfolio
Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams
Guide the Product team in Business Loan category to provide differentiated offerings and drive business growth
Work with business analytics team to identify potential for x-sell
Managerial & Leadership Responsibilities
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically
Attract & retain best-in class talent to meet Bank's rapid growth targets