Develop and review goals based on objectives set by the management and communicate it to the team.
- Create and maintain an atmosphere in which employees willingly produce at maximum capacity.
- Monitor the client relations and payment schedule.
- Design Products suitable to market and client's requirement in coordination and supervision of Head – MSME.
- Study competitor and do product bench marking.
- Maintain and manage the cordial relationship with stakeholders through client servicing.
- Target setting for individual sales officers as well as the branch and monitoring achievement rates
- Monitor repayment process & delinquency trends at Branch
- Ensure the collections target for the branch are met on an ongoing basis
- Manage the branch team in an effective manner resulting in employee satisfaction
- Track the performance of team members and evaluate the same on a periodic basis and mentor the team by providing constructive feedback
- Ensure that the branch team members adhere to the values of the company and are punctual and disciplined
Requirements
- Financial management
- Strategic planning
- Financial analysis
- Leadership
- Communication skills
- Risk management
- Decision-making
- Team management
