Job Summary:
This role is part of a professional career track requiring advanced education and demonstrated experience. The individual is responsible for identifying and executing customer requirements, driving critical projects, and supporting sales/account management teams through data-driven decision-making. The position promotes customer satisfaction and process improvement initiatives involving multiple stakeholders.
Key Responsibilities:
- Identify and execute customer requirements and oversee critical cross-functional projects.
- Provide data analysis to support business decisions and optimize project outcomes.
- Collaborate with sales and account management teams to meet customer needs.
- Independently manage moderately complex to complex processes or projects with minimal supervision.
- Operate effectively in ambiguous situations and adapt technical approaches to meet project goals.
- Interact with internal stakeholders across departments and with external clients/customers.
- Influence diverse stakeholders to achieve project and business objectives.
- Promote and drive continuous process improvement across functions.
- Modify existing techniques and processes to solve complex problems.
- Maintain in-depth domain knowledge and market practices within the assigned discipline.
