About The Company
Kovaion Consulting is a leading provider of innovative technology solutions dedicated to transforming business processes through cutting-edge software development and strategic consulting. With a focus on enterprise-grade platforms, Kovaion Consulting specializes in delivering tailored CRM, ERP, and automation solutions that empower organizations to optimize their operations, enhance customer engagement, and drive sustainable growth. Our team comprises industry experts committed to excellence, innovation, and delivering measurable value to our clients across various sectors. We foster a collaborative and dynamic work environment that encourages continuous learning and professional development, ensuring our team stays ahead of industry trends and technological advancements.
About The Role
We are seeking a Senior UI/UX Designer who combines expert CRM domain knowledge with strong UX research and design capabilities. In this pivotal role, you will lead the design of our next-generation AI First CRM and workflow automation platform, shaping how users visualize, manage, and automate business processes. The ideal candidate is someone who understands both enterprise product experience and user empathycrafting data-driven, intuitive, and visually elegant interfaces that enhance user productivity and satisfaction.
This role offers a unique opportunity to influence the future of CRM technology by designing scalable, user-centric solutions that integrate AI and automation seamlessly. You will collaborate closely with cross-functional teams, including product managers, backend developers, and AI specialists, to ensure the delivery of innovative and user-friendly interfaces. Your work will directly impact how organizations leverage technology to streamline operations, improve decision-making, and achieve their business goals.
As a senior member of our design team, you will also mentor junior designers, foster a user-centered design culture, and stay ahead of emerging trends in CRM, low-code platforms, and AI-assisted user experiences. Your expertise will help us maintain our competitive edge and deliver products that meet the highest standards of usability and visual appeal.
Qualifications
- 6-8 years of experience in UI/UX design for complex SaaS, CRM, or enterprise applications.
- Proven track record of conducting comprehensive UX research, usability testing, and translating insights into compelling designs.
- Strong portfolio showcasing CRM or automation platform design work.
- Deep understanding of CRM user journeys, including lead & contact management, deal pipelines, workflow automations, and analytics.
- Expertise in information architecture, interaction design, and accessibility principles.
- Proficiency in Figma, with experience in building scalable design systems.
- Knowledge of data visualization, workflow modeling, and contextual user interfaces.
- Familiarity with front-end technologies such as ReactJS to ensure design feasibility.
- Excellent communication skills, with the ability to engage with stakeholders at all levels, including CXOs, product managers, and developers.
- Strategic thinking and the ability to simplify complex workflows into intuitive user experiences.
Responsibilities
- Lead the end-to-end design process for CRM and workflow modules, from user research to final UI implementation.
- Conduct UX research, including user interviews, journey mapping, and usability testing, to gather insights and identify pain points.
- Translate complex business workflows and CRM logic into intuitive, efficient, and modern UI/UX flows.
- Define, develop, and maintain a comprehensive design system to ensure visual consistency across all modules and features.
- Create data-intensive dashboards, automation builders, and AI-driven insights with clarity and simplicity.
- Collaborate closely with product managers, backend developers, and AI teams to ensure design feasibility and alignment with technical constraints.
- Champion a user-centered design culture within the organization, advocating for best practices and continuous improvement.
- Stay informed about emerging trends in CRM, low-code development, and AI-assisted user experiences to incorporate innovative solutions.
- Produce high-fidelity prototypes, conduct user validation sessions, and iterate designs based on feedback and testing results.
- Ensure accessibility and usability standards are met, creating inclusive and frictionless user experiences.
Benefits
- Competitive salary package commensurate with experience and expertise.
- Health insurance coverage, including medical, dental, and vision plans.
- Flexible work hours and remote working options to promote work-life balance.
- Opportunities for professional growth through training, workshops, and industry conferences.
- Collaborative and innovative work environment that values creativity and initiative.
- Participation in cutting-edge projects that leverage AI, automation, and enterprise technology.
- Paid time off and holiday leave to ensure personal well-being and rejuvenation.
- Recognition programs and performance-based incentives to reward excellence.
Equal Opportunity
Kovaion Consulting is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We believe that diverse perspectives and experiences drive innovation and excellence, and we actively seek to foster a workplace where everyone feels valued and empowered to contribute to our collective success.
