Scope
The Snowflake L1 Operations Engineer provides first-level operational support for the Snowflake data platform. The role focuses on monitoring, incident triage, alert handling, and SOP-driven service request fulfilment, ensuring the stability, availability, and performance of Snowflake workloads.
The engineer acts as the first point of contact for operational alerts, incidents, and Snowflake onboarding/service requests, executing predefined operational procedures and escalating complex issues to L2/L3 teams when required.
What You'll Do
Platform Administration
- Provision and manage Snowflake accounts, databases, warehouses, roles, and users using RBAC best practices.
- Implement Object Tagging, Row/Column-Level Security, and Dynamic Data Masking for sensitive data.
- Set up and manage Resource Monitors, Warehouse sizing, Multi-cluster warehouses, and Auto-suspend/Auto-resume.
Performance & Reliability
- Monitor and tune query performance (query profiles, pruning, clustering, caching, statistics, materialized views).
- Design and maintain Clustering Keys, Search Optimization, and Result Caching strategies.
- Troubleshoot query slowness, lock/contention patterns, and warehouse bottlenecks.
Data Operations & Pipelines
- Administer Snowpipe, Tasks, Streams, Stages, and File Formats (S3/ADLS/GCS).
- Oversee Time Travel, Fail-safe windows, and retention policies.
- Support batch and streaming ingestion patterns; collaborate on ELT with dbt/SQL.
Security, Governance & Compliance
- Enforce RBAC, Network Policies, OAuth/SCIM/SSO (Okta/AAD), Key/External Tokenization, Encryption at rest/in transit.
- Implement Data Classification & Tag-based masking; integrate with data catalogs (e.g., Purview, Collibra, Alation).
- Audit and report using Account Usage and Information Schema; ensure compliance with internal and external controls.
FinOps & Observability
- Own cost visibility and optimization (warehouse rightsizing, query optimization, object lifecycle).
- Build usage dashboards/alerts; drive budget adherence and forecast consumption.
- Establish and maintain monitoring & alerting (Snowflake views, native alerts, or external toolsDatadog, CloudWatch, Azure Monitor, Prometheus/Grafana).
Automation & SDLC
- Implement Infrastructure as Code (Terraform/Snowflake Provider), CI/CD (GitHub Actions/Azure DevOps/GitLab).
- Standardize environment promotion (Dev/Test/Prod), secrets management, and repeatable runbooks/playbooks.
- Maintain documentation, runbooks, and contribute to platform engineering standards.
What We Are Looking For
- 58 years total experience with 3+ years dedicated to Snowflake administration.
- Immediate Joiners Preferred.
- Strong SQL expertise; deep knowledge of warehouses, databases, schemas, roles, grants, and RBAC.
- Handson with performance tuning: query profile analysis, clustering/search optimization, materialized views.
- Experience with Snowpipe, Streams/Tasks, External Stages, and cloud object storage (S3/ADLS/GCS).
- Proven security & governance implementation: Network Policies, SSO (SAML/OAuth), masking, row/column security.
- Cost governance/FinOps for Snowflake with demonstrable savings or optimization initiatives.
- Automation experience with Terraform (Snowflake provider) and CI/CD for database objects and roles.
- Comfortable with at least one cloud: AWS, Azure, or GCP (IAM, networking basics, KMS/Key Vault/Cloud KMS).
- Scripting in Python or bash; familiarity with REST APIs or Snowflake Python Connector.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like ours Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
