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Sr. Support Analyst Lead Sr. Support Analyst Lead L3

Han Digital Solution
Chennai
5-10 Years
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  • Posted 22 days ago
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Job Description

Roles & Responsibilities

  • Provide L3 support for production and non-production systems
  • Troubleshoot complex application and system issues in Unix/Linux environments
  • Develop, maintain, and enhance shell scripts for automation and operational efficiency
  • Support batch processing and job execution in enterprise environments
  • Analyze logs, diagnose issues, and implement permanent fixes
  • Collaborate with development and infrastructure teams to resolve incidents and improve system stability
  • Ensure adherence to operational processes and documentation standards
  • Mentor junior support team members when acting in a lead capacity

Technical Skills Required

  • 5+ years of hands-on experience with Unix/Linux operating systems
  • Extensive expertise in shell scripting using ksh and bash
  • Working knowledge of Cobol and legacy application environments
  • Experience with SSL concepts and secure communications
  • Proficiency with AWK, Sed, and scripting utilities
  • Working knowledge of Python and Perl
  • Strong Linux system administration skills

More Info

Job Type:
Permanent Job
Industry:
Consulting, Professional Services
Role:
Data Analyst
Function:
Analytics/Business Intelligence
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Han Digital Solution

Data & Strategy for your Talent, Market, R&D, and Growth Founded in 2003, Han Digital offers suite of strategic consulting and talent advisory to Fortune500 customers across Software/IT, BFSI, Semicon, Telco, Healthcare, and Engineering verticals. Our expertise spans Global Talent Intelligence, Market Research, GenAI Data Solutions, GCC Programs, Strategic Consulting, Executive Search and Talent Solutions. Our Core Focus Areas: 1.Global Capability Centers (GCCs), ER&D, and IT Pioneers: We offer a comprehensive strategic consulting suite for GCCs, ER&D, IT players, and tech startups in India, the Philippines & emerging ITBPM markets to scale and transform their businesses. 2.AI/MLOps Data Solutions: We empower GenAI players with all data annotation, content moderation, image sourcing, and data labeling, to enhance customer agility and innovation. 3.Executive Search and Hiring Solutions: Our executive search, specialized niche skill hiring and staffing cater specifically to the IT-BPM industry, helping you to find and hire the right talent. 4.Industry Research: We benchmark and provide custom market research to solve complex business problems related to the market, competition and growth. Why Han Digital •Proven Expertise: 20 years of expertise in talent intelligence and tracking over 15,000 niche technology skills. •Innovative Solutions: Offering scalable AI/MLOps data solutions to drive innovation and elevate customer experiences in the future of GenAI. •Hiring Partnerships: Yearly over 100,000 candidates and 5,000 job roles handled, helping niche technology and semiconductor hiring for Fortune 500 customers. Our Commitments to Excellence: At Han Digital, we believe in staying ahead of market trends through proven domain expertise and strong thought leadership.

Job ID: 139713723

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Last Updated: 22-01-2026 00:49:02 PM
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