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Sr Solution Architect - Global Solutions Engineering

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  • Posted 14 days ago
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Job Description

Key Responsibilities:
  • Lead presales activities for large and complex RFPs/RFIs, driving solution design, technical submission, and customer presentations. 2Architect UCaaS solutions, covering Teams DR, Operator Connect, Direct Routing, SBC design, number management, and PSTN integration.
  • Design enterprise telephony architecture using SIP Trunks, advanced call routing, survivability, hybrid deployments, and migration strategies. Provide presales expertise across Webex Calling, Zoom Phone, MTR/Webex devices, meeting solutions, and multi-vendor collaboration ecosystems.
  • Prepare HLDs, LLDs, BOMs, sizing, deployment architecture, and endtoend migration plans for enterprise customers. Conduct demos, workshops, and POCs, and engage with CXO-level stakeholders to articulate technical and business value.
  • Ensure compliance with Indian telecom regulations (DoT/ILD/NLD, CLI norms, emergency calling, PSTN rules) for cloud telephony and UCaaS deployments.
  • Support complementary CCaaS solution positioning (NICE, Webex CC, Genesys, etc.) along with baseline networking knowledge (SIP, QoS, SBC, DNS, WAN, firewall basics).
  • Collaborate with sales, product, engineering, and telco partners to validate feasibility and deliver accurate, competitive technical solutions.

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 142756727