Role
DataCore's comprehensive product suite includes OpenEBS, a leading cloud-native storage solution for Kubernetes environments. We are seeking a skilled Kubernetes Engineer to join our OpenEBS / Puls8 team in Bangalore. This is a critical hybrid role combining product development with customer support responsibilities. You will be developing cloud-native storage solutions while providing technical support to our premium enterprise customers.
Development
Key Responsibilities:
- Develop features and improvements to OpenEBS / Puls8 in a well-tested, performant manner
- Work with Product Management to iterate on new features for cloud-native storage solutions
- Solve technical problems of significant scope and complexity in distributed storage systems
- Provide mentorship for junior engineers and contribute to code reviews
Customer Support
- Provide L1/L2 technical support for OpenEBS / Puls8 customers through email, phone, and incident tracking
- Troubleshoot complex Kubernetes environments and storage-related issues
- Collaborate with development teams to reproduce, diagnose, and escalate technical issues
- Participate in on-call rotation for critical customer environments
Mandatory Qualifications
- Bachelor's or Master's in Computer Science or related field
- 7-8 years of product development experience, with 3+ years in storage/cloud-native technologies
- Strong proficiency in one or more: Rust, Golang, C, or Python
- Deep hands-on experience with Kubernetes in production environments
- Solid understanding of distributed systems, networking, and Linux operating systems
- Experience with container technologies and cloud-native storage concepts
- Proficiency in Git, unit/integration testing, and CI/CD workflows
- Strong troubleshooting and problem-solving abilities
- Excellent written and verbal communication skills in English
Desirable Qualifications
- Contributions to open-source projects, particularly in Kubernetes ecosystem
- Experience with OpenEBS or similar cloud-native storage solutions
- Certified Kubernetes Administrator (CKA) or similar certification
- Familiarity with monitoring tools (Prometheus, Grafana)
- Prior technical support experience on complex software products
What We Offer
Opportunity to work on cutting-edge cloud-native storage technology, direct impact on product direction and customer success, hybrid role allowing diverse skill development, collaborative environment with world-class engineering teams, and significant growth opportunities.
Work Schedule
Flexible hours aligned to customer base needs (APAC/EMEA/US support windows). On-call rotation includes some weekend and holiday coverage.
