Job Description
ServiceNow Developer
IRM / BCM / SecOps
Experience: 6–12 Years
Location: Hyderabad
Employment Type: Full-Time
Role Summary
We are looking for an experienced ServiceNow Developer with strong expertise in IRM, BCM, SecOps, Operational Resilience, Privacy Management, and Third-Party Risk Management (TPRM) to develop, customize, and support enterprise-scale ServiceNow solutions.
The ideal candidate should possess strong hands-on ServiceNow development experience across governance, risk, compliance, resilience, and security domains. The role requires building scalable workflows, integrations, automation capabilities, and operational dashboards aligned with enterprise governance and cyber-security objectives.
Key Responsibilities
ServiceNow Development
Design, develop, configure, and customize ServiceNow applications and workflows across IRM, BCM, SecOps, and Operational Resilience modules.
Develop Solutions Using
JavaScript
Glide API
Script Includes
Business Rules
Client Scripts
UI Policies
Flow Designer
IntegrationHub
Build reusable and scalable components following ServiceNow best practices.
IRM / GRC Development
Configure And Implement ServiceNow IRM Capabilities Including
Risk Management
Policy & Compliance
Audit Management
Regulatory Change Management (RCM)
Develop Workflows For
Risk assessments
Controls management
Compliance monitoring
Issue remediation
Attestation processes
Support enterprise governance and compliance automation initiatives.
Third-Party Risk Management (TPRM)
Configure and enhance TPRM workflows for vendor lifecycle management and risk evaluation.
Implement vendor onboarding/offboarding workflows using structured questionnaires and assessment processes.
Support automation of vendor risk scoring, due diligence tracking, and ongoing compliance monitoring.
Integrate external vendor risk and security compliance signals into ServiceNow workflows.
Support reporting and dashboarding for third-party risk visibility.
Business Continuity Management (BCM)
Develop And Support BCM Capabilities Including
Business Impact Analysis (BIA)
Disaster Recovery planning
Crisis management workflows
Recovery procedures
Configure continuity plans, recovery objectives, testing schedules, and resilience workflows.
Support operational resilience and continuity readiness initiatives through workflow automation.
Regulatory Change Management (RCM)
Configure workflows and automation for monitoring and managing regulatory and legislative changes.
Support ingestion and mapping of regulatory updates to controls, policies, and compliance requirements.
Automate impact assessment workflows and remediation tracking for regulatory changes.
Enable traceability between regulations, controls, risks, and business processes.
Operational Resilience Management
Develop workflows supporting enterprise operational resilience initiatives.
Configure Tracking And Monitoring For Resilience Pillars Across
People
Processes
Technology
Facilities
Support operational health monitoring, resilience dashboards, and disruption management workflows.
Enable visibility into business service dependencies and resilience metrics.
Privacy Management
Configure and enhance ServiceNow Privacy Management workflows and risk assessments.
Support privacy impact assessments (PIA) and personal data risk management processes.
Integrate privacy risks and controls into the enterprise risk management framework.
Develop workflows supporting data protection, compliance, and remediation activities.
Continuous Authorization & Monitoring (CAM)
Implement and support CAM workflows for regulated and compliance-focused environments.
Develop Risk Management Workflows Aligned To Frameworks Such As
RMF
FedRAMP
Continuous compliance monitoring
Support automated control validation, evidence collection, and ongoing compliance assessments.
Configure integrations and monitoring workflows for compliance tracking and audit readiness.
Security Operations (SecOps)
Develop And Support ServiceNow SecOps Solutions Including
Security Incident Response (SIR)
Vulnerability Response
Threat Intelligence integrations
Configure workflows for incident triage, remediation, escalation, and vulnerability management.
Integrate ServiceNow with SIEM, monitoring, vulnerability scanning, and security platforms.
Support automation of security processes and operational response workflows.
Integrations & Automation
Build REST/SOAP integrations with enterprise applications, governance systems, and security platforms.
Configure IntegrationHub and MID Server integrations.
Develop automated workflows and orchestration capabilities using Flow Designer.
Support enterprise data synchronization and workflow automation initiatives.
Platform Support & Governance
Participate in code reviews and follow ServiceNow development standards and governance.
Troubleshoot and resolve platform and application issues.
Support upgrades, patches, releases, and deployment activities.
Prepare technical documentation and support QA/testing activities.
Collaborate with architects, administrators, business users, and security teams during implementation and support phases.
Required Skills & Experience
6–12 years of overall IT experience with strong ServiceNow development expertise.
Hands-on Experience In
IRM / GRC
BCM
SecOps
TPRM
Operational Resilience
Privacy Management
Regulatory Change Management
Strong Expertise In
JavaScript
Glide API
Flow Designer
IntegrationHub
ServiceNow scripting
Experience With
Security Incident Response
Vulnerability Response
Risk and compliance workflows
Business continuity and resilience processes
Experience developing REST/SOAP integrations and MID Server configurations.
Good understanding of CMDB and enterprise integration architecture.
Strong debugging, analytical, and problem-solving skills.
Good communication and stakeholder interaction skills.
Preferred Skills
Exposure to CAM, RMF, FedRAMP, or regulated compliance environments.
Experience integrating ServiceNow with SIEM, vulnerability management, and cloud security platforms.
Knowledge of operational resilience and enterprise governance frameworks.
Understanding of Agile/Scrum methodologies and ITIL processes.
Exposure to cloud environments and enterprise cyber-security operations.
Preferred Certifications
ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)
CIS – Risk & Compliance (preferred)
Short Version for TA Job Posting
Hiring – ServiceNow Developer
Modules: IRM / BCM / SecOps / TPRM / Privacy
Experience: 6–12 Years
Location: Hyderabad
We are looking for an experienced ServiceNow Developer with expertise in IRM, BCM, SecOps, Operational Resilience, Regulatory Change Management, Privacy Management, CAM, and TPRM to develop and support enterprise ServiceNow solutions.
Required Skills
ServiceNow IRM / GRC
BCM
SecOps
TPRM
Operational Resilience
Privacy Management
Regulatory Change Management (RCM)
CAM / RMF / FedRAMP exposure
JavaScript & Glide API
Flow Designer & IntegrationHub
REST/SOAP Integrations
Responsibilities
Develop and customize governance, resilience, compliance, and security workflows
Implement vendor risk, privacy, operational resilience, and regulatory compliance solutions
Build integrations with enterprise governance and security platforms
Support automation, enhancements, and platform governance initiatives
Preferred
CSA / CAD, CIS-IRM certifications
CMDB & enterprise integration experience
ITIL knowledge
